Are you Manufacturer or trader? "We're a certified manufacturer since 2009."
Do you hold food export certifications? "Yes, we supply HACCP, ISO 22000, ISO 9001, FDA, HALAL, EU Organic, USDA Organic, and Mexico Organic Certificate"
Where are your main foreign markets? "The countries we have exported to include: USA, Canada, Mexico, Chile, Peru, Brazil, Argentina, Germany, Finland, Norway, Netherlands, Poland, Czech Republic, France, UK, Spain, Portugal, Romania, Greece, Italy, Turkey, Egypt, South Africa, Saudi Arabia, India, Russia, Australia, Thailand, Vietnam, Philippines, Malaysia, Indonesia, and so on.."
Do you accept factory audits? "Yes! We had successfully completed 23 audits including Walmart's sourcing review. We'll prepare your preferred audit checklist in advance."
Product Compliance
How are ingredient details provided? "Welcome to email us: Info@purebiotechnology.com, for documents about GMO, Allergen Control, Ingredient Statement, Guten free, MSDS, etc"
Can we create custom blends?? "Yes, the free sample blending service available."
What is the Shelf life? "Depending on the different products, the shelf life is 12 month to 24 months since from the production date."
Are labels internationally compliant?? "We handle all regulations:
USDA/EU nutrition labels
Halal/Kosher logos
With Free label design service."
Can you provide test reports? "Organic superfoods has a test report for each batch. Conventional products are provided with product COA or test report according to customer requirements."
Order & Production
What's the MOQ? Flexible options.
Ready stock: 200kg
Private label: 500kg with custom packaging
Samples: 5kg trial order
What's the Lead time? "Stock or Bulk items: 15-20 working days
Small Packaging items: 25 -35 working days "
Quality consistency? "The same batch sample sealed in our QC room. 3 checkpoints during production."
Do you allow third-party quality inspections? "Welcome EUROFINS/SGS/BV inspectors."
Can we track real-time production progress? "Get weekly photos/videos. And can be track via the batch numbers."
Logistics & Storage
Shipping methods? "Allow by Sea, By Air, By train and By Courier"
Do you assist with destination customs clearance? "Free HS code guidance. Recommended brokers in 10+ countries."
Compensation policy for lost/damaged goods? "Full refund if quality issues found in 14 days. Cargo insurance available."
